
State Farm® Insurance Agent Alba Ramirez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ismael Esquivias (bdj_rat)
June 10, 2025
"Impossible to get a hold of Alba. I’ve called multiple times and went straight voicemail. My insurance payment keeps going up. The payment started at 130 and now it’s up to 205. I have no tickets on my driving records and no accidents. I’m not sure how they are justifying the price hikes. I’ll be looking somewhere else. If Alba replies to this one star review it’ll be ironic considering she doesn’t answer her phone. She only cares about her brand!"
"Ismael, I am sorry you feel that way, small business owners like me have doors open because we are able to service our customers the best we can the best you deserve, Brands alone can't do that. No irony, I welcome any star, so thanks for expressing yourself and I apologize if I was not available when you needed. Thanks. "
MegaBeto79
May 4, 2025
"Erika Alba and Carolay always provide excellent service they are very busy but always take the time to help me with my insurance needs I’ve Been with them several years and will continue because they never disappoint and the insurance is quality"
"Thanks, Beto, for your patience and kindness with us-We appreciate your business very much, have a great day :)"
Miguel Angel Marquina
May 3, 2025
"Muy buena atención son muy accesibles los recomiendo a todos para su seguro de vida están en buenas manos"
"Gracias Miguel por la recomendacion y preferencia, es un gusto poder servirle :)"
Antonia Sanchez
May 3, 2025
"Excellent service from all their staff Alba Carolay and Erika are very attentive and provide great customer care I recommend"
"Mrs. Sanchez your business is very much appreciated thanks for your kind review, have a great weekend :)"
Jessica Morales
April 30, 2025
"Outstanding customer service every single time. They even help you compare policies and quotes if you are unsure. Erika is the Best! I’ve had service with them for many years and I would highly recommend them to anyone looking for insurance. No surprises or hidden fees."
"Thanks, Jessica, for your nice review, we are grateful to service your account, agree Erika is the Best :)"
Linda Xochipa
April 29, 2025
"Family and I have policies with them and am I’m happy with their services… Now that my son is a young adult he has his own policy and is pleased with their service"
"Your satisfaction is paramount to us, and we happy to have Jr. on board, Thanks a lot for your review :)"
Crystal Alcala
April 29, 2025
"If you need help and great customer service you have come to the right place! Erika was amazing definitely assisted me in a timely matter and made things so much easier on me. She understood the assignment and all I can say is thank you! I highly recommend contacting them!"
"Crystal thanks for the great review, we strive each day to our best version, and Erika is an example of that, Have a Happy Summer :)"
Stephanie Ramirez
April 29, 2025
"Excellent service always very attentive to my needs. I’ve been with them for several years and have no complaints. I recommend to everyone for quality service."
"Stephanie, thanks for your loyalty and review, we are so pleased of costumer's longevity like yours, Have a Great Day :)"
ALEX Z
April 25, 2025
"This office does fraud! Get other ppl info to get a lower rate on your policy! Owner is very rude when answering phone calls."
"Alex, am very sorry you feel like that, am glad that plenty of reviews in this page + my clients have our back, wish you all the best."
alberto gutierrez
April 14, 2025
"Carolay muchas gracias muy buen servicio recomendado 100 te ayudan y explican de la mejor manera. Los mejores ya tengo aquí muchos años en esta compañía"
"Gracias Alberto por tu preferencia y lindas palabras, Carolay es una muestra de nuestro compromiso con nuestros clientes-Que pases bien :)"
Berenis Anaya
April 14, 2025
"Carolay Menjivar Hernández was absolutely wonderful and helped me clear up a super important issue."
"Berenis, thanks a lot for expressing how please you are with Carolay, that is our way to take care of our clients and show that your business is very much appreciated. Have a Nice day :)"
Kimberly Ramirez
March 25, 2025
"Always providing excellent service, Alba Erika and Carolay are the best at customer care."
"Kimberly, thanks for your kind words, we strive to service you the best we can-Have a Nice Day :)"
Abe P
March 25, 2025
"Excellent Service! I've Been Insured With Them For A Long Time. I Want To Say Close To 20yrs. Erika, Mercedes, Alba, And Carol Are Very Helpful And Knowledgeable. They Always Send A Christmas And Birthday Card! Keep Up The Great Work!"
"Abe, your loyalty is an asset to us, your words made us feel very proud of what we do and why-Thank U! "
Destiny
March 22, 2025
"Erika gave me the best service, very good customer service she was very detailed on what i needed!:)"
"Thanks, Destiny, for the review, your business is very much appreciated. Have a Nice Spring :)"
nc Wooks
March 20, 2025
"I had an amazing experience! The service was top-notch, and everyone was as so friendly and professional. We were helped by Erika and she went above and beyond to ensure everything was perfect with our insurance. I highly recommend them."
"We are grateful of your kind review and are pleased that Erika gave her very best to serviced you. Thanks."
Yadira Dj
February 11, 2025
"Amazing service ! Love all the workers there so sweet and nice always with such a positive attitude! :)"
"Thanks, Yadira, for your great review, we appreciate your business very much."
Destiny
February 11, 2025
"Thank you for providing me the best service"
"Thanks Destiny, we strive to serviced you the best we can :)"
Milly Villavicencio
February 5, 2025
"Loved the service with Erika ! She really helped me get the right insurance policy ! And I love it :)"
"Milly thanks for your kind words, am happy that Erika delivered the best service possible :)"
Armando Magana
November 6, 2024
"Excellent service"
"Armando agradecemos sus palabras, es un gusto poder servirle."
Titus Lopez
November 4, 2024
"Am glad am a Member, Carolay M. was very helpful, very professional, always finding ways to maximize State Farms services offered. Thanks"
"Titus, Welcome to the State Farm Family🤗, am pleased that Carolay created that impression on you , we appreciate your business and will serve you the best we can ."
Santos Argueta
October 22, 2024
"CarPlay me impresionó la forma en la que me dio su atención al nomás llegar nunca había llegado a una aseguranza que me hayan atendido de esta forma ofreciéndome bebida, snacks y me hicieron sentir muy confortable, y estoy a gusto con el servicio, ahora llegué con Carolay y fue una exelente persona, gracias"
"Muchas Gracias Sr. Santos por su comentario, es un gusto poder servirles como se merecen, que bueno que Carolay representa bien nuestros valores hacia cada persona que nos visita o llama. Nos quedamos a la orden, que pase un bonito dia."
Norma Galindo
October 1, 2024
"Excelente servicio"
"Muchas Gracias Sra. Norma por su preferencia y palabras, es un gusto poder servirle :)"
Miriam Elena Magaña De Leiva
September 27, 2024
"Excelente equipo Carolay , doña alba , felicitaciones por su gran esfuerzome agrada mucho su amabilidad pueden escucharnos y siempre encontramos soluciones a nuestras dudas."
"Sra. Miriam que linda sus palabras y estima para con nosotros, sepa que es mutuo y aqui estamos para servirle -Que tenga un lindo dia y fin de semana :)"
LA CADA 2023 REHAB
September 20, 2024
"Mercedes Segura was great and helped me a lot and she was very helped full, answering all my questions.she found the plans suitable for ."
"We are grateful for your review and entrusted us with your insurance needs-Yep, we are proud Mercedes always will go far & beyond to help Have a Nice Weekend :)"
Only Dante
September 18, 2024
"Agent was very nice and informative :)"
"Thank YOU! Dante for your review, your business is very much appreciated have a nice Day :)"