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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ismael Esquivias (bdj_rat)

Ismael Esquivias (bdj_rat)

June 10, 2025

1  out of  5
rating by Ismael Esquivias (bdj_rat)
"Impossible to get a hold of Alba. I’ve called multiple times and went straight voicemail. My insurance payment keeps going up. The payment started at 130 and now it’s up to 205. I have no tickets on my driving records and no accidents. I’m not sure how they are justifying the price hikes. I’ll be looking somewhere else. If Alba replies to this one star review it’ll be ironic considering she doesn’t answer her phone. She only cares about her brand!"
We responded:
"Ismael, I am sorry you feel that way, small business owners like me have doors open because we are able to service our customers the best we can the best you deserve, Brands alone can't do that. No irony, I welcome any star, so thanks for expressing yourself and I apologize if I was not available when you needed. Thanks. "
Profile photo of MegaBeto79

MegaBeto79

May 4, 2025

5  out of  5
rating by MegaBeto79
"Erika Alba and Carolay always provide excellent service they are very busy but always take the time to help me with my insurance needs I’ve Been with them several years and will continue because they never disappoint and the insurance is quality"
We responded:
"Thanks, Beto, for your patience and kindness with us-We appreciate your business very much, have a great day :)"
Profile photo of Miguel Angel Marquina

Miguel Angel Marquina

May 3, 2025

5  out of  5
rating by Miguel Angel Marquina
"Muy buena atención son muy accesibles los recomiendo a todos para su seguro de vida están en buenas manos"
We responded:
"Gracias Miguel por la recomendacion y preferencia, es un gusto poder servirle :)"
Profile photo of Antonia Sanchez

Antonia Sanchez

May 3, 2025

5  out of  5
rating by Antonia Sanchez
"Excellent service from all their staff Alba Carolay and Erika are very attentive and provide great customer care I recommend"
We responded:
"Mrs. Sanchez your business is very much appreciated thanks for your kind review, have a great weekend :)"
Profile photo of Jessica Morales

Jessica Morales

April 30, 2025

5  out of  5
rating by Jessica Morales
"Outstanding customer service every single time. They even help you compare policies and quotes if you are unsure. Erika is the Best! I’ve had service with them for many years and I would highly recommend them to anyone looking for insurance. No surprises or hidden fees."
We responded:
"Thanks, Jessica, for your nice review, we are grateful to service your account, agree Erika is the Best :)"
Profile photo of Linda Xochipa

Linda Xochipa

April 29, 2025

5  out of  5
rating by Linda Xochipa
"Family and I have policies with them and am I’m happy with their services… Now that my son is a young adult he has his own policy and is pleased with their service"
We responded:
"Your satisfaction is paramount to us, and we happy to have Jr. on board, Thanks a lot for your review :)"
Profile photo of Crystal Alcala

Crystal Alcala

April 29, 2025

5  out of  5
rating by Crystal Alcala
"If you need help and great customer service you have come to the right place! Erika was amazing definitely assisted me in a timely matter and made things so much easier on me. She understood the assignment and all I can say is thank you! I highly recommend contacting them!"
We responded:
"Crystal thanks for the great review, we strive each day to our best version, and Erika is an example of that, Have a Happy Summer :)"
Profile photo of Stephanie Ramirez

Stephanie Ramirez

April 29, 2025

5  out of  5
rating by Stephanie Ramirez
"Excellent service always very attentive to my needs. I’ve been with them for several years and have no complaints. I recommend to everyone for quality service."
We responded:
"Stephanie, thanks for your loyalty and review, we are so pleased of costumer's longevity like yours, Have a Great Day :)"
Profile photo of ALEX Z

ALEX Z

April 25, 2025

1  out of  5
rating by ALEX Z
"This office does fraud! Get other ppl info to get a lower rate on your policy! Owner is very rude when answering phone calls."
We responded:
"Alex, am very sorry you feel like that, am glad that plenty of reviews in this page + my clients have our back, wish you all the best."
Profile photo of alberto gutierrez

alberto gutierrez

April 14, 2025

5  out of  5
rating by alberto gutierrez
"Carolay muchas gracias muy buen servicio recomendado 100 te ayudan y explican de la mejor manera. Los mejores ya tengo aquí muchos años en esta compañía"
We responded:
"Gracias Alberto por tu preferencia y lindas palabras, Carolay es una muestra de nuestro compromiso con nuestros clientes-Que pases bien :)"
Profile photo of Berenis Anaya

Berenis Anaya

April 14, 2025

5  out of  5
rating by Berenis Anaya
"Carolay Menjivar Hernández was absolutely wonderful and helped me clear up a super important issue."
We responded:
"Berenis, thanks a lot for expressing how please you are with Carolay, that is our way to take care of our clients and show that your business is very much appreciated. Have a Nice day :)"
Profile photo of Kimberly Ramirez

Kimberly Ramirez

March 25, 2025

5  out of  5
rating by Kimberly Ramirez
"Always providing excellent service, Alba Erika and Carolay are the best at customer care."
We responded:
"Kimberly, thanks for your kind words, we strive to service you the best we can-Have a Nice Day :)"
Profile photo of Abe P

Abe P

March 25, 2025

5  out of  5
rating by Abe P
"Excellent Service! I've Been Insured With Them For A Long Time. I Want To Say Close To 20yrs. Erika, Mercedes, Alba, And Carol Are Very Helpful And Knowledgeable. They Always Send A Christmas And Birthday Card! Keep Up The Great Work!"
We responded:
"Abe, your loyalty is an asset to us, your words made us feel very proud of what we do and why-Thank U! "
Profile photo of Destiny

Destiny

March 22, 2025

5  out of  5
rating by Destiny
"Erika gave me the best service, very good customer service she was very detailed on what i needed!:)"
We responded:
"Thanks, Destiny, for the review, your business is very much appreciated. Have a Nice Spring :)"
Profile photo of nc Wooks

nc Wooks

March 20, 2025

5  out of  5
rating by nc Wooks
"I had an amazing experience! The service was top-notch, and everyone was as so friendly and professional. We were helped by Erika and she went above and beyond to ensure everything was perfect with our insurance. I highly recommend them."
We responded:
"We are grateful of your kind review and are pleased that Erika gave her very best to serviced you. Thanks."
Profile photo of Yadira Dj

Yadira Dj

February 11, 2025

5  out of  5
rating by Yadira Dj
"Amazing service ! Love all the workers there so sweet and nice always with such a positive attitude! :)"
We responded:
"Thanks, Yadira, for your great review, we appreciate your business very much."
Profile photo of Destiny

Destiny

February 11, 2025

5  out of  5
rating by Destiny
"Thank you for providing me the best service"
We responded:
"Thanks Destiny, we strive to serviced you the best we can :)"
Profile photo of Milly Villavicencio

Milly Villavicencio

February 5, 2025

5  out of  5
rating by Milly Villavicencio
"Loved the service with Erika ! She really helped me get the right insurance policy ! And I love it :)"
We responded:
"Milly thanks for your kind words, am happy that Erika delivered the best service possible :)"
Profile photo of Armando Magana

Armando Magana

November 6, 2024

5  out of  5
rating by Armando Magana
"Excellent service"
We responded:
"Armando agradecemos sus palabras, es un gusto poder servirle."
Profile photo of Titus Lopez

Titus Lopez

November 4, 2024

5  out of  5
rating by Titus Lopez
"Am glad am a Member, Carolay M. was very helpful, very professional, always finding ways to maximize State Farms services offered. Thanks"
We responded:
"Titus, Welcome to the State Farm Family🤗, am pleased that Carolay created that impression on you , we appreciate your business and will serve you the best we can ."
Profile photo of Santos Argueta

Santos Argueta

October 22, 2024

5  out of  5
rating by Santos Argueta
"CarPlay me impresionó la forma en la que me dio su atención al nomás llegar nunca había llegado a una aseguranza que me hayan atendido de esta forma ofreciéndome bebida, snacks y me hicieron sentir muy confortable, y estoy a gusto con el servicio, ahora llegué con Carolay y fue una exelente persona, gracias"
We responded:
"Muchas Gracias Sr. Santos por su comentario, es un gusto poder servirles como se merecen, que bueno que Carolay representa bien nuestros valores hacia cada persona que nos visita o llama. Nos quedamos a la orden, que pase un bonito dia."
Profile photo of Norma Galindo

Norma Galindo

October 1, 2024

5  out of  5
rating by Norma Galindo
"Excelente servicio"
We responded:
"Muchas Gracias Sra. Norma por su preferencia y palabras, es un gusto poder servirle :)"
Profile photo of Miriam Elena Magaña De Leiva

Miriam Elena Magaña De Leiva

September 27, 2024

5  out of  5
rating by Miriam Elena Magaña De Leiva
"Excelente equipo Carolay , doña alba , felicitaciones por su gran esfuerzome agrada mucho su amabilidad pueden escucharnos y siempre encontramos soluciones a nuestras dudas."
We responded:
"Sra. Miriam que linda sus palabras y estima para con nosotros, sepa que es mutuo y aqui estamos para servirle -Que tenga un lindo dia y fin de semana :)"
Profile photo of LA CADA 2023 REHAB

LA CADA 2023 REHAB

September 20, 2024

5  out of  5
rating by LA CADA 2023 REHAB
"Mercedes Segura was great and helped me a lot and she was very helped full, answering all my questions.she found the plans suitable for ."
We responded:
"We are grateful for your review and entrusted us with your insurance needs-Yep, we are proud Mercedes always will go far & beyond to help Have a Nice Weekend :)"
Profile photo of Only Dante

Only Dante

September 18, 2024

5  out of  5
rating by Only Dante
"Agent was very nice and informative :)"
We responded:
"Thank YOU! Dante for your review, your business is very much appreciated have a nice Day :)"